We strive to provide high-quality products and a seamless shopping experience. Please review our policy carefully before making a purchase.

1. No Refund Policy (With Exceptions)

All products are non-refundable, except in cases where a replacement is unavailable (out of stock).

2. Return & Exchange Window

✔ You must initiate a claim through our return & replacement portal within 2 working days of delivery.
✔ After 2 working days, we cannot accept returns, exchanges, or claims under any circumstances.

3. Eligibility for Replacement/Exchange

A replacement or exchange is offered if:
✔ The product is damaged, defective, or incorrect.

If a replacement is unavailable (out of stock), a refund will be issued.

4. Required Proof for Claims

To process an exchange or refund request, you must provide:
✔ A clear unboxing video showing the issue (continuous, unedited footage).
✔ Photos of the damaged or incorrect product and packaging.
✔ Your order details.

To request a replacement or exchange, visit our Return & Exchange Portal.